5/09/2008
Credit card companies are stupid.
Remember when I told you about being debt free? Well, the last payment that I made was to CitiCard. I paid the remaining balance online. I waited for the transaction to clear the bank so that I could call and cancel the account. Once I was on the phone with the csr, they assured me that I would get a statement as usual showing the final payment and a zero balance. Well I haven't! I logged on to check my balance and print out a statement, and guess what I saw!! I had a credit of $52.06 on my closed account. I called again to ask them how I ended up with a credit and no one could tell me. They said that I had overpaid on the account. who does that?? I didn't even type in the payment amount. I just clicked on the tab that said pay in full. Anyway, they are going to mail a check to the house for the amount of the credit. Why didn't they do that anyway? Aren't they happy to assist me? Wasn't I a preferred customer. Whatever. Glad to be done with them.
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